After you file

I’m having the same issues… tbg says I have two accounts and gives me the run around everytime I call. Saying check tomorrow. Give us till Friday blah blah blah. I’m getting really annoyed with waiting for them to give me my money. I have bills! I just had a baby and have been out of work . It’s annoying and I think they need to give us all our money without taking the fees out since they Messed up!