@Kitakita
Please see the article here for further information on Tax Topic 201: https://www.irs.gov/taxtopics/tc201
If you need to reach out to the IRS directly with this matter, please follow the instructions below:
IRS: 800-829-1040
Hours: 7 AM - 7 PM, local time
Monday-Friday
- Listen to each menu before making the selection.
- First choose your language. Press 1 for English.
- Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
- Instead, press 2 for "personal income tax".
- Then press 1 for "form, tax history, or payment".
- Then press 3 "for all other questions."
- Then press 2 "for all other questions." It should then transfer you to an agent.
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