Yeah sure you can try calling and/or e-mailing SBTPG, but you will not get a straight answer from their representatives. I've called several x's in the past 6 days and every time I get an automated message claiming a payment has been made on whatever date it happens to be. Thus far, I've been told they made a payment of $7410 to me on 02/24/22, 02/25/22, 02/28/22 and finally, today's date, 03/01/2022. They have not made any payments as they've claimed. I should also add that the IRS sent SBTPG my federal refund amount of $7518 to their account on 02/18/22, which posted in full on 02/23/22. You should also be prepared to be placed on a 2-3 hour hold. I pray every one of you who reads this gets the money that is owed asap.
