Can Turbo Tax not get any official update from SBTPG? I mean you guys see these posts over and over again with your customers having provblem with your partner company in terms of refund and having contact with them. Is this how TT handles its customers' concern? Sorry, you made a wrong choice of paying for our service with your refund. It is not my problem that our partner is having whatever issue but it is not our concern since we got our money. Is that it? Seriously? Every day I am not getting my refund from SBTPG. I plan to escalate this to raise awareness of how shady SBTPG and TT is.
