They haven’t taken additional funds that I know of, they’re holding my entire refund with no expected release date (even though it’s been confirmed that they’ve received my funds over a week ago from the IRS) and no ability to even speak to someone to advise me what the actual issue is. I’ve been filing with the same return info and same banking info for nearly 10 years with TT, so there should be no reason anything has been held up. The worst part of all of this is that I can’t even get a single person to tell me what the problem is because there’s no such thing as getting someone on the phone from TPG, and they have not responded to the ticket I’ve sent in. Again, how is it legal for a bank to hold my funds without so much as a notification? I can’t reach TT through chat or by phone, I can’t reach TPG at all either. It’s completely frustrating. I’ve reached out to my corporate attorney at this point, but should I need to get an attorney to get an answer to what is going on? The IRS has released my funds, what right does a tpp have to hold them??? I’ll be very surprised if they have a legal right to do this. I’ve wasted many frustrating hours calling numbers that have no human being on the other end after extenuating holds, and it has been in exercise in futility regardless. I literally had to start this thread to reach anyone at TT. I’m not alone either. Listen to the buzz on these threads. It’s awful what’s going on. And how do I get an actual human being to tell me what is going on short of an attorney demand???
