Took me about 40 minutes today. Somehow the advisor who picked up knew I used the “Tax professional” automated option, and routed me to the consumer support which took some time
from there a nice lady was able to confirm that they received my information. She then took about 20 minutes to consult with a Lead for more info on what they can do to move it along.
she finally returned and told me to expect something back by March 4th, since my initial email sent was on Friday. She said processing takes 7 days.
I was at least happy to hear they have received my info. So now I guess I have to wait and call back on the 4th if I don’t hear anything back.
