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E-file reject
Rejection code IND - 031-04 "The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records."
In troubleshooting, the AGI is correct, both from the saved tax return and from the IRS transcript I downloaded. SSN also is correct, and only the original return was e-filed timely (April 2021) last year, with no amendment made.
With incorrect AGI ruled out, I'm focused on the part of the error message that says "Self-select PIN from last year does not match IRS records." I don't have last year's PIN, and TurboTax this year said I could chose any PIN I wanted.
Is the PIN the issue? How to solve?
Thanks.
Topics:
‎February 27, 2022
2:29 PM