HELP.. I PURCHASED CD SOFTWARE AND WHEN GOING TO EFILE IT ASKS FOR CONFIRMATION OF PURCHASE NUMBER ASSUMING IT IS A DOWNLOAD AND I HAVE GONE IN CIRCLES ON THE PHONE AND IN THE ACCOUNT SUPPORT, NO AGENT TO TALK TOO. I DO NOT WANT TO PRINT AND MAIL I NEED TO EFILE HOW CAN I FIX THIS??? IT ASKS FOR THE STATE EFILE # BUT I CANNOT EFILE BECAUSE OF THIS PAGE ASKING FOR PURCHASE CONFIRMATION # THE CD DOWNLOADED AND REGISTERED WHY IS THIS HAPPENING??
