After you file

I still haven’t received my refund. IRS said they sent it on 02/09 and check the bank if not received by 02/14-bank doesn’t have it or it’s not even pending. Sbtpg site says unfunded. TT Expert says if Sbtpg is unfunded we don’t have your fees—-even tho it says payment completed. I’m so confused as I can’t get a straight answer from any turbo tax expert or Santa Barbara customer service agent. This has nothing to do with the stupid path article either. They messed up somewhere. Oh and my husband and I don’t have any offsets either. It all just seems a little sus.