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2020 eFiled and accepted Return now shows the Balance Sheet is Out of Balance after software upgrade
Hi, I am using Turbo Tax Business 2020, and I completed my return 2020 in 2021 and eFiled the return and it was accepted.
This year when preparing my 2021 Return, i could not find my printout of the 2020 return, so i opened TT Business 2020 to open and print my 2020 return. Before i could view the 2020 return, i was forced to perform a software upgrade.
Now when i open this return, it is in an error status... the Balance sheet is no longer in Balance. But in order to get by all the Error checking it MUST have been in Balance when the return was eFiled. And i would assume unless you start an amendment, that an eFiled return cannot be changed.
I would love to ignore it and just get on with my 2021 Return, but the imported data is also out of balance... so i must correct it somehow.
wondering how to resolve the problem in 2020 without changing the 2020 return. Does anyone know what the solution might be?
TT Support has tried to help resolve the problem... but can't decide if it is a software or accounting issue.
thanks!