Email is not helpful. We tried that and no one responds. This is a time sensitive and urgent issue. My refund (and many other peoples refunds) are missing. SBTPG is failing to deposit them correctly or there is some glitch they aren’t acknowledging. Either way, the ONLY reason I was forced to go through them was because of TT. TT should be handling this. Honestly I’m sick of no one taking any responsibility. My refund is literally MISSING. Definitely will be my last year using TT and SBTPG.
