@ micahhthomas wrote:
Thank you for your response. I just checked it and it stated that they posted the rest of my refund to my bank account the 23rd (so yesterday). I am going to wait for the rest of the day then if I don't see any update anywhere, I will call my bank then TPG to see what is going on. It says that they took out what they needed to take out and issued it to me from what it looks like but I have not received anything. I know it can take some days for the bank to process things, however my bank always makes funds available to me immediately and they say the same thing when you speak with them as well. If I don't receive my refund by March 1st (worst case scenario), who should I reach out to?
An ACH deposit can sometimes take more than a day, but checking on it with your bank is the first step. If your bank doesn't get it today (Thursday), I'd phone SBTPG on Friday. If for some reason your bank refuses the deposit (wrong account number, etc.), it goes back to SBTPG, who would issue you a paper check in the mail.
