Imy refund was sent to sbtpg on 2-16. They took there fees and paid TurboTax but the rest of my refund is magically gone. I spent all day on the phone with them today. They keep saying if I don’t have it by next Tuesday then to call back. That will be 13 days since the irs sent it to them. 13 days after they took there fee and paid TurboTax. There is no way this is legal. I called TT and they are no help. I will never use TT again and I will never have my fees taken out of my return. They are profiting off the people that don’t have the money to pay upfront. It’s disgusting. It’s wrong.
