I just received a credit on account notice from IRS for 2020 tax year. That return was filed in February 2021 via TT along with the payment I sent to IRS via Turbotax. I did receive an email via TT that said "Your federal tax return was accepted by the IRS".
IRS online portal which I can access via id.me log in also shows the 2020 return info. Despite of that, IRS is not able to tie the payment to my 2020 return. It says we haven't received your tax return when their portal shows the tax return is in their system and also the TT email received last year clearly saying Your federal tax return was accepted by the IRS. Is there a glitch in IRS's system?
