After you file

Does SBTPG also deal with those that took a early payout? I didn’t have fees but I did get the early $4000. I have a DDD of 02/24 was told to go on SBTPG website to see if they took the funds out which I did and it is saying information isn’t found. I’m thinking that SBTPG has nothing to do with those that just took the early payout. I had deposited into credit karma account.