Hi @CarissaM,
I have the same issue with the OP. According to the OP and DaveF1006 (an employee tax expert), the method works but you need to upgrade from free to deluxe version. I was able to file my tax for free last year with the same documents. It seems like the system has a glitch and we need to work around using the method that the tax expert suggests. But I'd like to ask if you guys can suggest another method that fixes it without making me upgrade my version. Thank you.
