@Lavanae You'll need to use the info I've linked to "Get A Call" from TurboTax Support.
One other option that "may" work to contact Support. I can't guarantee it, but TurboTax has posted this.
TurboTax Support Contact Us Page – Get Help from TurboTax (intuit.com)
I'm unable to "tag" you in the post. But I have shared your entire post with Moderators, so you have been identified to them. I've been told that you should receive an email regarding reimbursement.
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
