But TT doesn't let you alter your account info once its been fully processed. At the point it is on TPG, SBTPG, or the bank. In my case the bank has proven that properly returned the funds too TPG and I have the transaction transcript for that. TPG is claiming they " can't find it" or "I have to wait to get it". It's already been 3 weeks. Why isn't finding clients funds important to them? Why do reps tell you different stories? And how are conveniently the only finical institution involved unable to track transactions? You would think they would see that as a security issue that they would want to rectify.
