After you file

I'm having crazy issues with SBTG. My refund was sent to a closed account on February 2nd and my bank rejected it immediately and was even able to get me a tracking number to where the money was sent back to, and SGTP keeps claiming that they have not received the funds back and are unable to trace my request WITH the tracking information. Money just doesn't disappear like that....it has to be somewhere collecting interest, and I'm keeping my attorney in the loop of what's happening after all the hours I've spent on hold with them these past 2 weeks just to do EVERYTHING they've asked, but still no progress.  Oh, but they made sure to take their fees already.