The agent I spoke with wasn't aware of the issue but spoke with her supervisor who said to wait a couple more days til the software is fully updated. Error blurb I am getting does say to check back for updates above where it says to come back on 2/17, however I am using the online version and that doesn't need to be updated manually by me so I figured it was safe to try again today. Will wait til Monday and try again. Good luck!
