I am having the same issue. I went ahead and re-filed today 2/17 as it said to do and my return was rejected again. I asked in the chat to be called and was called back 9 minutes later by an automated person and then hung up on before I was connected to a live agent. Now after jumping through a ton of hoops and basically lying to the automated person about why I was calling (because when I called the first time it wouldn't let me speak to an agent) I'm on hold to finally speak to a live person in 20 minutes. I'll reply again if I get any useful info. The original post on this thread was from 2021 so I am curious as to why the problem wasn't fixed then.
