It seems as they they use this sbtpg Santa Barbra bank as a cop out on everything to keep from actually having to answer our questions. Turbo tax chose this bank to collect their fees so why can’t turbo tax give us an answer about OUR checks they entrusted to this bank? They sure get their fees paid first tho then the money just goes MIA and no one can answer anything. I was on hold for 2 hours with Santa Barbra bank because it says my federal refund was deposited into my bank two days ago and has not been after two hours on hold I was hung up on. I’ve been out of work due to having covid which has put us in jeopardy of losing our home not to mention our electric is about to be turned off. This isn’ta game we are real people out here struggling and need our money that belongs to us!!!
