I have tried everything that has been listed to fix this issue of my refund advance. Turbo Tax, Credit Karma, and the bank are all pointing fingers and have been sending me in circles. I'm done. My husband and I pay out too flipping much to this company to get this kind of run around. I contacted a class action attorney here in WA state. Let's see where the fingers start pointing now. I don't believe that suing works usually, but this is ridiculous. A bunch of us live hand to mouth. Just because we are not rich does not mean we are STUPID! Let's see what comes of this. After I told the resolution office at Turbo Tax that I smelled a class action case, if not from me then from one of the other hundreds/thousands with the same issue. It's amazing how many times they have called me now. They are asking me to give them another 24 hours to figure it out. Hmmmm, I'm thinking they are buying for time. Therefore, class action attorney has now been contacted.
Sincerely,
Angry in WA
