What do I expect? I thought that was clear. I expect the courtesy of a conversation with a human being at TT. I expect an answer as to how this could have happened. And for TT to take responsibility. Otherwise, why in the world would I, or anyone, use TT if what happened can happen and there is no recourse. Let alone an explanation. I've tried to explain that I filled out my taxes correctly, that is, in this case I included an income stream (unemployment compensation) that is recorded in my filing with TT. However, somewhere in the digital process that income stream is left blank in the filing that my state received from TT. And now, nearly a year later I'm informed of this and that I owe back taxes. And you are telling me I am to expect nothing more than this back and forth?
