I have requested information from FB messenger, Twitter, email and Instagram with no response. I tried here since I'm not the only one waiting for results of investigation. I was told several days ago that I would be updated but so far I haven't received any info. I don't even know what their investigating. Is it why my application wasn't received by FC Bank? I, like many people, are deeply frustrated that what we can't get an answer. If we're simply screwed and must wait until IRS sends the refund, please just tell us. Hope leads to despair and with no info desperate situations become even worse. This is the first year I've ever had a problem with TurboTax and I think the employees are taking the brunt of bad business decisions made by higher-ups who refuse to take responsibility.
