DavidD66, thank you for responding quickly, and DanielV01 thank you for correcting that response. But I don't think I can handle this. I've used TurboTax for years and years and years and have not had problems, but with all the changes of this year in tax law and in TurboTax plus the fact that there seems to be just no way to find a person to ask things like that to and get a correct answer easily, I have given up and asked for a refund. DanielV01, if you think I'm missing a line of communication, please let me know. As of right now I'm trying another product that's considerably less money. I would like to have been able to find out if I could switch from TurboTax download (with a refund) to TurboTax online (not for full services but for the live chat), but I couldn't seem to make that happen. I spoke with someone on the phone for 30 minutes this morning and then was being transferred and got disconnected. I've never had an experience like this year's experience with TurboTax.
