When a deposit is made to the wrong account, it is returned to the IRS and a check should be reissued to you by regular mail. If you did not receive that check then you should contact the Taxpayer Advocate Service (TAS) for assistance.
- You can click here to begin: TAS Qualifier Tool. or
- Submit a request for assistance - Form 911 Request for TAS Assistance (instructions are included)
- Locate the local TAS Office for your area
This will get the process started for you. It's not going to be a fast process because they are handling a large volume at this time.
If you do not hear from TAS within one week of submitting Form 911, contact the Taxpayer Advocate office where you originally submitted your request. Incomplete information or requests submitted to a Taxpayer Advocate office outside of your geographical location may result in delays.
Per IRS FAQ: The IRS will issue a paper check for the amount of that deposit once it is received. You incorrectly enter an account or routing number that belongs to someone else and your designated financial institution accepts the deposit. You must work directly with the respective financial institution to recover your funds.
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