le712
Returning Member

Technical issue

I made a mistake on both 2019 and 2020 taxes. I was amending my 2020 when the TurboTax site kicked me off and logged me out. It did it would save my progress, but now when I go in to finish, it shows that my original taxes were done the way the amended ones were and does not show that I am owed a refund. Before I was kicked out it showed a $2600 federal return. I have tried calling customer service and cannot get a live person. HELP