I sent an email, and just got off the phone with an intuit case manager from the presidents office. I informed him of everything going on and he said there are two separate issues happening currently.
1) Customers are being put into a loop after selecting the refund advance option and it is kicking it back and forth between Credit Karma the bank and TT. He doesn't know what yhe problem is just yet,, but he says they have techs working on it.
2) Lots of people, myself included are being approved when filing and then once the return is accepted by the IRS the bank essentially changes their mind after digging a little deeper. I think this is unacceptable, but he eas very courteous and said he would look into this. I informed him I was approved the whole time until right after my refund was accepted. We will see what happens. He is in contact with the bank who is suppose do be reaching out to those of us with this issue.
