@Scumbagswife my dad had the same exact issue of them not being able to verify his identity when trying to create the CK spend account. After having and reading about all the problems I didn't even bother trying to help him resolve that issue. I just helped him file his return, and TT sent emails stating both state and federal were accepted but when I check his on the IRS website it says it can't be found and it's been over a week so I get the feeling TT probably screwed that up too!
