Yes, i am feeling the same way. This whole thing is a joke. Mine got accepted by turbotax and irs jan 27th and still nothing on refund advance. As many others have stated, I got that error message when I was about to finish filing with the refund advance option so i logged out, went back in and did my regular filing option which is direct deposit to my wells fargo account and all went through fine. I called today and found out that because I did that only my refund advance is going to my credit karma spend account while the rest is going to my wells fargo account; thats fine, I dont mind, but i still don’t understand why the refund advance has not been processed. One thing i noticed is my federal refund appears as “pending” in credit karma although turbotax and IRS accepted it the same day I filed (han 27th), I’m assuming this is probably the reason the advance hasn’t gone through but question is…what is credit karma doing not updating this crucial information?. My federal tax was accepted DAYS ago so I dont get it. It’s almost as if they don’t want to give out that advance because my state taxes got accepted TWO days AFTER my federal and credit karma updated that in seconds…i honestly dont get it and it’s frustrating that absolutely nobody at Credit Karma or Turbotax has answers. Ive been going in circles since this morning and they just keep transferring me back and forth from credit karma to turbotax. Im on the phone with Credit Karma as Im typing this and the lady literally just asked me to keep waiting for that advance, I said absolutely not. Im going to need someone to give me answers because if the irs accepted this January 27th why on earth has it not been updated on your end. I really think credit karma and turbotax came up with this “refund advance” idea just to get people to open up a spend account with them. This is ridiculous.
