Donna c wrote:
thank you, When I click find 2020 file at the start of the 2021 software, it does not locate it. I can only see the name of it in the 2020 software and get the error message I typed above.
What is the file extension of your 2020 file that produces that error? The data file from 2020 should end in *.tax2020. And as Critter asked, is it on your hard drive and not a flash/thumb drive or external storage?
Are you using a Mac or Windows PC? I'm suspicious that you are using a Mac, but I don't know for sure. If you are, then I can try to find someone using a Mac to help you.
