@sbooth6727 @sbooth6727
I finally found my denial email in my spam folder. I had to physically search through every email in spam to find it. It shows my denial reason was due to owing the treasurer's office, but my balance with them is zero.
I'm not sure about you, but my husband and I received the ACTC and from reading on different post it's saying a lot of filers claiming that on their refund is being declined as the IRS shows a balance according to the bank.
When I called First Century Bank they said they didn't have anyone in any particular department to speak with in regards to the denial. I called the number from the email. I even sent them an email from their website/Facebook page Friday but haven't gotten a response. Hopefully within the next few days I'll get a response.
I searched Morgan and Morgan law firm, but I'm not sure if I was on the right one. There's no link for a class action lawsuit for this particular situation on their page to choose from. Would greatly appreciate any help guiding me to file as well.
Sent my complaint to the BBB and I'm currently waiting on a response from them also.
Have also made posts on Facebook pages trying to get answers but no response there other than seek their FAQs for general denial reasons.
Either way, we all unfortunately have been drug through their marketing scam and forced to open a card that I myself have experience with because my husband already had the card. We planned to remove our funds from the card to our joint account with discover bank.
