Okay, so guys! Steps are really easy!
unlink your credit karma account from turbo tax. So you’ll go to credit karma. Go to right hand side for settings, then go to profile and settings. Go to bottom unlink accounts. After that check your email with credit karma make sure it matches your turbo tax email. Lower case and upper case matters! So make sure it matches exactly!!! It has too!! Clear your browsing cookies & cache. If emails aren’t the same between turbo & credit karma update it to where it is! Example - credit karma email is [email address removed] & turbo is [email address removed] update credit karma to be [email address removed] .. capital letters will effect it. After that is said and done sign out of everything close out of browser… make sure you cleared browsing cookies & cache data. Go to credit karma sign back in.. and click tax and file! Get signed into turbo. Start from the beginning (don’t delete and restart) but don’t jump directly too file. Start from personal info, and just go through the steps.. all the way until you get to file. Once you get to file it’ll have you confirm refund options which will be advance if you’re doing the advance; and then after that you’ll go to the third part where you confirm all your stuff and type in your state ID or drivers license.. the first time around it’ll trigger the error “something changed in your return” and click continue it’lll bring you back to the file option where you click advance as the refund option.. and just do it again. It may make you do it 2-3 times it sucks the loop of it all but I finally got it on the 3rd try after completing the steps above!!! Good luck!!! Don’t give up. Just make sure emails Match 100% , unlink credit karma account from turbo account, clear cache & cookies, sign out of turbo & credit karma, and close out browser completely.. go back in, and go to credit karma, click tax & file.. and just go through the process. Good luck!
