You do understand that the thousands of us experiencing these issues have already reached out to Credit Karma and they have NOTHING to do with the loan approval. A third party y'all involved First Century Bank is the bank for approvals who also have no freaking clue about anything.
Bottom line is, your company falsely advertised a refund loan making it seem like Credit Karma was the responsible party when they just release the money once the funds are received.
These generic FAQs are just as ridiculous as your agents answering these calls.
