jp2code
Returning Member

IRS didn't receive my tax return

In 2020, I efiled using TurboTax 2020.

 

Now, I have already upgraded to TurboTax 2021, so there is no record other than the saved file in the My Documents folder for 2020.

 

The IRS sent me a letter dated Jan 24, 2022 saying that it never received my tax return, but they do have my payment.

 

How do I get this fixed?

 

And why do I have to come here to ask a question instead of sending an email to TurboTax?