I have done all steps advises DOES NOT WORK!!! Done everything 100 times over and DOES NOT WORK! Just like every other person, I AM TAKING MY BUSINESS ELSEWHERE AND WILL NEVER EVER USE TURBO TAX AGAIN NOR WILL I RECOMMEND IT TO ANYONE ELSE, I WILL ADVISE ANYONE AGAINST IT!! TURBO TAX JUST NEEDS TO BE SHUT DOWN! Even if I don’t get the refund advance, I am afraid to even file with them considering all issues they are currently having! If they can’t verify my personal info, how do I know they won’t submit something along with my return to the IRS AND I WONT BE ABLE TO GET IT FROM THEM EITHER! Been there done that and it took me 4 1/2 years to get all the returns and was a nightmare! So else where I will go! This is **bleep**!!!!
