Same here. I just got off the phone with both companies and no help. The lady I spoke with at turbo told me they were just told to tell people that call in that unfortunately they can't see anything to confirm any status. I asked so honestly can you tell me if I'm just screwed and not going to get it, she said she knows nothing and wish she could help. Ugh!! Maybe if enough people call and blow them up they can work on a fix .
