Called them today after I saw a denial message in my turbo tax app. I'm order to pull information they ask for your tax filing information.. when I entered in my 2021 tax filing information into their system it gave an error. I put my 2020 information in and it sent me to an agent. 3 different agents from First Century Bank said they weren't able to access any 2021 information so they were puzzled why turbo tax said it was denied.
