frannymv85
Returning Member

After you file

Help me out with this please.

I filed my 2021 return with TurboTax on Jan 10th (yes, that early), and I received a text/email from TurboTax that my return was accepted on Jan 18th (which I thought was odd since I've read multiple times that the IRS wasn't looking them over until the 24th). Well, its been days, and I've looked up my status refund on the IRS website, and it doesn't even say it was received. I don't have that pretty orange tracker thing that it usually has. All it says is that they can't file refunds for Child Tax and EIC until mid-feb. No other information about my return.

Here's the kicker:  I helped my sister file her taxes with TurboTax on the 21st, and she has the Child Tax and EIC as well. When she checked her refund status on the IRS website today, that pretty orange timeline was there saying that it was received. 

What should I do? I've contacted TurboTax but they don't know why the IRS doesn't show if they have received it. 

Any ideas as to what I should do or what you think is going on? I plan on calling the IRS tomorrow morning to see if they at least have it. Hopefully I get some answers, but any insight from others will help.