After you file

So after calling Turbo Tax 59 times lol I got 2 English speaking reps who provided me with the same info. I explained, no advance and it’s now been 7 plus hours and I’m not even showing record of me even applying! Which I know I did, bc I got a pre approval amount and a credit karma checking acct. I was told the advances are behind! She said she see where I applied but it’s only showing pending and not approved bc it’s behind and that’s why I haven’t received an approved or denied letter! But it’s records of me applying. 2 reps confirmed this as well as saying an email was sent out today to tell customers that it will take up to 48 hours. I think it will take a lil longer MAYBE but they have acknowledged it’s a delay! FINALLY! I think 48hr time frame is just to keep us quiet! lol but It should be coming soon HOPEFULLY!