Deathstroke3577
Returning Member

After you file

But nothing changed. I still recieved well over enough to qualify for the loan from my federal return. Turbotax took the option out and i believe its because i clicked the fix now link which put me in the regular turbo tax website instead of the advance refund website which has its own link. If you google turbo tax and youll get a turbotax link without the refund advance option and you'll get a turbo tax with the advance loan option as a link to start from. Since i was already prequalified and they kept my bank information to choose from, then they should of kept the advance refund option as well since i already signed everything for it. Thats why i believe it is turbotax's fault. Yall have way too many ways to access turbotax. You should only have 1 platform to be fair to everybody.  Charge with in for whatever but the whole system is messed up and i dont think I'll use turbotax again until they fix how you access their system. Im highly disappointed as nothing changed as far as my refund or eligibility.  This was an website issue with turbotax.  How would someone just unqualify and the option not even show up if nothing changed? The whole point is to give the option so you can qualify. That is not acceptable.