Same situation! Filed 1/21/22, set up credit karma account, irs approved Monday 1/24/22 called around all day yesterday trying to figure this out. Spoke with TurboTax support told me everything was good on their end that it’s first century bank that I needed to speak with as that is what was showing who was receiving the initial funds from my return. Called to first century after an hour on hold spoke with someone and couldn’t even find my application with my ssn. Told me to call TurboTax back and make sure they sent the application, then turbo tax tried to tell me I didn’t even efile yet when it’s clearly stated on my account then asked to speak with a manager and was told everything is done correctly on their end. First century still can’t find my application.. I confused on to why my funds will be issued to first century bank if routing and account number on my return is for credit karma money account which is under mvb bank? Something is fishy about all this and although I’ve been a TurboTax customer for 10+ years this is my first refund advance and won’t ever do this again using TurboTax.
