Same thing signed the advance agreement , setup karma account, filed , received approval for loan during the filing process , return accepted , then SILENCE !!
spoke to SBTG they told me the delay is due to so many returns being processed it takes time for TT to transmit the info to SBTG. They are the ones who actually issue the advance. I was told as soon as they receive the return status they will make their decision. Seems a bit deceiving. I believe what they are referring to when they state most get their refund advance in 1hour after IRS accepts is when SBTG receives acceptance from the IRS. The IRS did not start accepting returns until 1/24 so anything prior to that would not have had an initial approval should see some approvals within the next couple days. Check your refund status at SBTPG.com once you show as accepted their I’m pretty sure you will receive a final approval or denial from TT once your return status is updated with SBTPG.
seems like they should have done a better job explaining the process as there are going to be a bunch of upset customers who feel they were lied to about the process.
