@MAldous same here, got to transmit page 1 time out of the blue and no option was selected for refund method. I checked through documents and didn't see any information regarding advance or disclosures we had to e-sign.
I also tried setting up another turbo account over the weekend and was denied for the advance. The denial sated "taxpayer has already applied for advance for applicable tax year" .
So they are basing it off the first account in which we applied. My 4th year with turbo and it sucks!!
