2020 Refund-missing and confusion on refund amount.

I have a 2 part question:

 

1.  I still haven't received my return from last year, they were filed in April.  When I checked the status previously on the IRS site it said it was "in processing".  Then after January 3rd, all of a sudden,  it tells me there is no refund matching my information (I've re-entered it 4 times over the past few days).

 

2. I have had to do the search twice each time becuase the amount that TurboTax says I should have received as my return is drastically different than what is on the PDF version of the IRS form-like $1,000 different.  So to be honest, I'm not sure what I should be expecting anymore and when/if I will finally get it.