@remyniccar While what I have to say may not be comforting, it is the truth. The IRS, and only the IRS, is responsible for processing and paying your refund. And they had major, major issues last year that has seen processing take much, much longer than normal, with more than a few people still waiting to get their refund with little or no information on the IRS website. The only way to get anything resolved is to call them, but they are grossly understaffed and behind, so what I suggest is to call first thing in the morning your time. Hopefully with an agent you can find out what is going on and push it through.
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