@elgipson did your refund ever come through from SBTPG? I am in the same situation and struggling very much to not feel hopeless. I have a significant refund owed to me, that the IRS says they disbursed 9 days ago. When I went through Turbotax to look into it, that's when I found out about SBTPG and similarly, account which I never knew was there was suspended for "suspicious activity" and no way to even send ANY documents because they state on the site "the current account status is not eligible". I am at a dead end and absolutely contemplating legal action since the amount owed is large.
The current account status is not eligible.
The current account status is not eligible.
