Update:
May 15 - W7 package sent
June 1 - package received by IRS
Aug 23 - called IRS, spoke to agent, the documents have not been processed yet. Asked not to contact for the next 11 weeks, cited backlog. Contact only after 11 weeks following the phone call.
Sept 28 - W7 rejected, rejected because tax return did not include names of dependents for whom exemptions and ITIN are requested. Asked to submit new W7, include passports, and an amended tax return (letter dated Sept 24)
Sept 30 - passports returned
Oct. 2 - Tax accountant spoke to IRS, IRS asked to resubmit fed tax return and a new W7 form
