GeorgeDenseff
Level 8

After you file

When you software is in a loop like you described it is because of old browsing data in your browser. 

Use the Chrome browser, click three dots in top right corner, Settings, Privacy and Security, Clear browsing data.  Make sure the time range is All Time.  Click Clear Data.


Then sign into TurboTax and e-file.  

Online TurboTax has no charge for e-file.  It is free with a federal or state return so there is nothing to refund if you have to mail the return.